Terms & Privacy

Last updated: July 2025

Welcome to Red Ink Coffee.By accessing or using our Platform, you agree to be bound by these Terms of Use and our Privacy Policy, which together govern your participation in our events, courses, and online resources. Please read them carefully.

Terms of Use

Our Terms of Use cover topics such as:

Account creation and security
Purchases, payments, and subscriptions
Event booking and participation rules
Intellectual property rights
Community Standards and acceptable behavior
Data privacy, cookies, and personal information protection
Disclaimers, limitations of liability, and governing law

By continuing to use this site, you accept these Terms as legally binding, clear, and fair.

Privacy Policy

We are committed to protecting your privacy and data rights. Our Privacy Policy explains:
What personal data we collect
How we use and protect your data
Your rights under GDPR, CCPA, and other laws
Cookies and tracking technologies
How to contact us about privacy questions

We will never sell your personal data, and we only share it with trusted partners when strictly necessary to deliver our services.

Red Ink Coffee — Terms & Privacy

1. Introduction

1.1 Purpose of These Terms

These Rules & Regulations (“Terms”) govern your relationship with Red Ink Coffee, including your use of its websites, events, courses, e-learning, products, and services (collectively, “the Platform”). Red Ink Coffee operates as the public interface for The Better Coffee — a framework dedicated to transforming coffee education, sourcing ethics, professional collaboration, and community systems.

The purpose of these Terms is to:

Protect your rights as a User, Participant, or Trainer
Define the conditions for fair, safe, and honest use of Red Ink Coffee services
Ensure compliance with applicable laws, regulations, and international standards
Describe your obligations as a participant in a global community
Explain how Red Ink Coffee uses, licenses, and protects its intellectual property, data, and community resources

These Terms also reflect The Better Coffee mission to uphold dignity, transparency, solidarity, environmental sustainability, and authentic cooperation across the coffee world.

1.2 Scope and Applicability

These Terms apply to all Users of Red Ink Coffee, including but not limited to:

Visitors to the website
Participants in any course, workshop, event, or program
Contributors to the blog or discussion boards
Licensees of The Better Coffee Standard or Curriculum
Trainers operating under The Better Coffee Trainer Pathway
Owners or managers of The Places licensed within The Better Coffee network

These Terms also govern relationships between Users, Trainers, The Places, The Coffee Table platform, and Red Ink Coffee itself, whether in digital, printed, or in-person formats. They apply worldwide, subject to any mandatory local consumer protections that cannot be waived. If Red Ink Coffee offers physical products in the future, additional terms for shipping, returns, and warranties will apply and will be made available at the time of purchase.

1.3 Acceptance of Terms

By accessing, browsing, registering, purchasing, or otherwise interacting with Red Ink Coffee, you agree to these Terms, and you confirm that you have the legal capacity to accept them. If you do not agree to any provision of these Terms, you must not use the Platform, purchase any products, or participate in any events or services.

Your continued participation in Red Ink Coffee’s Platform, including The Better Coffee systems and The Places network, constitutes your legally binding acceptance of these Terms, including any amendments or updates as described in later sections.

Where required by law, you may be asked to confirm your acceptance through a click-wrap or other electronic signature. If you refuse, Red Ink Coffee may limit or deny your access.

1.4 Updates and Changes

Red Ink Coffee may update these Terms periodically to reflect changes in law, technology, operations, or community standards. You will be notified of material changes through reasonable means (such as email, pop-up banners, or notices on the Platform). Your continued use of the Platform after any update means you accept those changes.

1.5 Contact for Clarification

If you have any questions, doubts, or concerns about these Terms, your first step should be to contact Red Ink Coffee for clarification. You may find contact details in Section 20 of these Terms, and Red Ink Coffee will make reasonable efforts to reply promptly.

2. Definitions

For the purposes of these Terms, the following definitions shall apply. All definitions apply whether expressed in singular or plural, and regardless of capitalization.

2.1 Platform-Specific Terms

Red Ink Coffee: Refers collectively to the website, domains, subdomains, digital infrastructure, applications, social media channels, in-person events, and all intellectual property managed, operated, licensed, or distributed under the “Red Ink Coffee” name.
The Better Coffee: The systemic framework and initiative for reforming coffee education, standards, sourcing ethics, cooperative models, and transparency practices. This includes The Better Coffee Standard, Curriculum, Trainer Pathway, The Coffee Table, and all related digital or physical resources.
The Places: Refers to physical or digital hubs that adopt The Better Coffee framework and hold an approved license, but remain independently owned, operated, and financially accountable. These can include but are not limited to The Place Coffee Plantations, The Place Roasters, The Place Education, The Place Coffee People’s Universities, The Place Fermentation Stations, and other facilities named “The Place.”
The Coffee Table: The e-learning, online course, and digital knowledge-sharing platform operated by or in partnership with Red Ink Coffee, enabling participants to remotely access The Better Coffee Curriculum and other learning programs.
Trainer: Any individual or entity licensed through The Better Coffee Trainer Pathway to teach, deliver, or coordinate The Better Coffee Curriculum or related workshops, and who has accepted the Trainer Pathway agreement.
Participant: Any User who purchases, enrolls, registers for, attends, or otherwise takes part in any Red Ink Coffee course, event, program, or workshop.
User: Any natural person or legal entity who accesses, visits, registers for, interacts with, contributes to, or otherwise uses any aspect of the Red Ink Coffee website, platform, or associated services, whether or not they become a Participant.
Content: Includes all text, data, images, graphics, photos, video, audio, logos, trademarks, trade dress, downloadable documents, designs, course materials, and other intellectual property appearing or offered through Red Ink Coffee or The Better Coffee systems.
Solidarity Tier: The minimum-access or grant-supported pricing tier within Red Ink Coffee’s events, courses, or programs, designed for participants with limited financial resources.
Supporter Tier: A higher-level pricing tier, intended to subsidize solidarity-based access and support the mission of Red Ink Coffee and The Better Coffee through pay-it-forward funding.
Pay-It-Forward Fund: A voluntary contribution or surplus from Supporter Tier purchases that is pooled to subsidize Solidarity Tier participants, fostering mutual support and financial equality.

2.2 Technical & Operational Terms

Third-Party Services: Any external service provider, technology platform, subcontractor, or partner not owned or controlled by Red Ink Coffee but involved in delivering, maintaining, or securing the platform’s functionality, including WIX, Google, Stripe, Envato, or any future vendors noted in the Privacy Policy.
Sub-Processor: Any external entity engaged by Red Ink Coffee or its partners to process data on their behalf, including web hosting, payment processing, analytics, communications, or IT support.
Cookies: Small files placed on your device to enable technical functions, measure traffic, personalize content, and enhance your experience on the Red Ink Coffee website, as described in the Privacy Policy.
Data Controller: Refers to Red Ink Coffee (and The Place Katowice as its owner) as the entity responsible for deciding how and why personal data is processed.
Data Processor: Any third party who processes personal data on behalf of Red Ink Coffee, subject to written agreement and applicable data protection laws.
PCI DSS: The Payment Card Industry Data Security Standard, an industry-mandated framework to secure credit card transactions.
One Stop Shop (OSS): An EU mechanism enabling cross-border VAT reporting and settlement for digital and e-commerce activities.

2.3 Jurisdiction & Regulatory Terms

GDPR: General Data Protection Regulation (EU) 2016/679, governing the protection of natural persons with regard to the processing of personal data.
UK GDPR: UK version of the GDPR, retained under the Data Protection Act 2018 after Brexit.
CCPA/CPRA: California Consumer Privacy Act and its 2023 amendment (California Privacy Rights Act), regulating personal data of California residents.
PIPEDA: Personal Information Protection and Electronic Documents Act of Canada.
LGPD: Lei Geral de Proteção de Dados of Brazil, protecting personal data of Brazilian residents.
Privacy Act 1988 and APPs: Australia’s framework for privacy, including the Australian Privacy Principles.
COPPA: Children’s Online Privacy Protection Act (US) regarding children under 13.
ADA: Americans with Disabilities Act, ensuring digital and physical accessibility in the US.
WCAG: Web Content Accessibility Guidelines, the global framework for web accessibility.
Equality Act 2010: UK legislation covering non-discrimination, including accessibility and service provision.

2.4 Interpretation

Unless otherwise specified in these Terms:

Headings are for clarity only and do not alter legal meaning.
Singular includes plural and plural includes singular.
Masculine, feminine, and neutral terms are interchangeable.
Local laws in your country of residence may supplement these Terms, but do not replace them unless explicitly required by law.
In case of conflict, these Terms prevail except where mandatory consumer protections override.

3. User Eligibility

3.1 Minimum Age Requirements

You must be at least 18 years old, or the legal age of majority in your country of residence, to register for, purchase, or participate in any paid offerings, including courses, products, and events on the Red Ink Coffee Platform.

If you are under 18 but at least 13, you may only access free educational materials, public blog articles, or non-commercial content, and only with verifiable consent of your parent or legal guardian, where permitted by applicable law. Red Ink Coffee does not knowingly market, target, or collect personal data from children under 13, in compliance with the Children’s Online Privacy Protection Act (COPPA) in the United States, as well as equivalent laws internationally.

If you believe a child under 13 has provided personal data through the Platform, please notify us immediately at the contact details provided in Section 20, so we can remove it promptly.

3.2 Capacity to Contract

By using this Platform, you confirm that you have the legal capacity to enter into binding agreements under the laws of your country or region. If you are accessing or using the Platform on behalf of a company, cooperative, nonprofit, educational institution, or other legal entity, you confirm that you have the authority to bind that organization to these Terms and that your use of the Platform complies with its internal policies.

You agree to assume full responsibility for all activity conducted through your account or by persons you authorize to use the Platform on your behalf.

3.3 Geographic Restrictions and Geo-Blocking

Red Ink Coffee is committed to worldwide accessibility; however, certain features, products, services, or digital materials may be restricted, unavailable, or blocked in some regions due to:

International sanctions or embargoes
Export control laws
Local consumer protection, food safety, or educational licensing laws
Commercial or contractual obligations with partners

We reserve the right to limit or block access from regions or jurisdictions subject to trade restrictions, including those listed by the U.S. Office of Foreign Assets Control (OFAC), European Union sanctions, United Nations sanctions, or other applicable trade controls. For reference, an up-to-date list of OFAC-sanctioned countries is available at the official U.S. Treasury OFAC sanctions programs page.

In addition, we may geo-block certain features to comply with regional laws, such as the EU Digital Services Act, the UK Online Safety Act, or other local digital regulations.

3.4 Eligibility for Tiered Pricing and Solidarity Support

Red Ink Coffee supports equitable access through its tiered pricing model, including the Solidarity Tier and the Pay-It-Forward Fund. Participation in subsidized or discounted tiers may require:

Self-declaration of financial hardship
Community or partner reference
Limited documentary evidence (such as proof of student status, refugee status, or low-income eligibility)

We treat all such documentation with respect, confidentiality, and non-judgment, and will not disclose eligibility information beyond what is needed to administer the program.

Red Ink Coffee reserves the right to review, approve, or deny requests for Solidarity or Pay-It-Forward support at its reasonable discretion, in order to protect the mission and ensure fair distribution of resources.

3.5 Verification
To protect the integrity of the Platform and the safety of its Users, Red Ink Coffee may verify your identity, address, age, or eligibility for particular services or pricing. This verification may include:

Secure document uploads
Third-party ID verification tools
Payment method verification
Location confirmation through IP or geolocation

You agree to cooperate with reasonable verification requests. Failure to provide requested information, providing false information, or attempting to circumvent verification processes may result in denial of access, suspension, or permanent account termination.

In line with GDPR and other applicable data protection laws, documents or data collected for verification purposes will be retained only as long as reasonably necessary to complete the verification and fulfill legal obligations, after which they will be securely deleted or anonymized.

4. Account Registration & Security

4.1 Creating and Maintaining Accounts

To access certain features of the Red Ink Coffee Platform — including booking events, participating in courses, accessing e-learning, purchasing products, or interacting with The Better Coffee network — you must create an account.

During registration, you agree to provide accurate, complete, and up-to-date information. This includes your name, email address, country of residence, and any other details reasonably required by Red Ink Coffee. You further agree to update this information promptly if it changes to ensure your profile remains accurate.

If you register on behalf of an organization (for example, a cooperative, school, or community hub), you confirm that you are authorized to act for and bind that organization under these Terms.

You acknowledge that all activities undertaken through your account are your responsibility, even if performed by other persons using your credentials.

Red Ink Coffee may refuse, suspend, or terminate accounts that contain false or misleading information, or that violate these Terms or applicable laws.

4.2 Account Verification

In certain cases, we may require you to verify your account before you can fully access the Platform. Verification procedures may include:

Email confirmation
Phone number confirmation (for example, via SMS code)
Age or residency verification
Uploading government-issued identification
Proof of address
Business or institutional verification documents (such as registration certificates) if you register as an organization.

Verification helps maintain trust, security, and legal compliance (for example, age verification under COPPA, or sanctions screening under trade laws). You agree to cooperate promptly and truthfully with any such verification request.

If you fail to verify your account as requested, or if Red Ink Coffee has reasonable grounds to suspect fraud or identity misrepresentation, your account may be suspended or closed without prior notice.

4.3 Account Security Obligations

You are fully responsible for maintaining the confidentiality and security of your account login credentials, including your password. You agree to:

Choose a strong, secure password
Change your password periodically
Log out of your account on shared devices
Never share your credentials with unauthorized third parties
Notify Red Ink Coffee immediately of any actual or suspected unauthorized use of your account

While Red Ink Coffee cannot guarantee the Platform will be completely immune to cyberattacks or breaches… However, we implement reasonable technical and organizational measures to safeguard your information. You agree that Red Ink Coffee shall not be held liable for losses or damages resulting from your own failure to follow security best practices, unless required by mandatory local law.

4.4 Shared or Institutional Accounts

If you are registering an account on behalf of an organization, you may authorize a limited number of designated individuals to access the account under your responsibility. You agree to:

Keep track of all authorized users
Train them on their security obligations
Immediately remove or update authorized user access if roles change

You are fully responsible for all actions taken under your institutional or business account. Red Ink Coffee reserves the right to audit organizational accounts for misuse or compliance with licensing terms.

4.5 Account Suspension or Termination

Red Ink Coffee reserves the right, at its reasonable discretion, to suspend, restrict, or terminate your account if you:

Violate these Terms or any supplemental policies
Provide false, fraudulent, or incomplete registration or verification information
Engage in fraudulent, abusive, or illegal conduct
Violate community standards as defined in Section 12
Breach intellectual property rights
Interfere with the security, stability, or integrity of the Platform
Fail to comply with applicable data protection, export, or trade laws

If your account is suspended or terminated, you may lose access to purchased products, event tickets, or stored content. No compensation shall be due for such losses except as required by local consumer protection laws. In the event of account suspension or termination, any refund eligibility will be assessed in accordance with Section 5 (Purchases, Subscriptions & Payments), and subject to local consumer protection laws. In severe cases, Red Ink Coffee reserves the right to block your re-registration attempts to protect its community and mission.

4.6 Appeals and Reinstatement

If your account is suspended, restricted, or terminated, you have the right to request an explanation and to appeal the decision. Appeals must be submitted in writing to the contact information provided in Section 20 and include:

Your full name and account email
The reason you believe the suspension or termination was incorrect
Any supporting documentation or explanation you wish to include

Red Ink Coffee will review all appeals in good faith and respond within a reasonable timeframe, typically within 30 days. We reserve the right to maintain the suspension or termination if justified by these Terms or relevant law.

4.7 Notices Related to Accounts

Red Ink Coffee may send important notices about your account, including security alerts, verification reminders, suspension notices, or appeals outcomes, to the email address on file. It is your responsibility to keep your contact details current and to monitor your email for these notices.

5. Purchases, Subscriptions & Payments

5.1 Pricing, Currency, and Taxes

All pricing for products, courses, subscriptions, events, or other offerings on the Red Ink Coffee Platform will be displayed in the applicable currency, based on your location or billing address. Prices are inclusive or exclusive of taxes as specified on each checkout page, depending on your country of residence.

Red Ink Coffee reserves the right to change pricing at any time, but will honor prices confirmed at the time of your completed order.

Where required, prices will include VAT or sales tax, and you will see those taxes clearly itemized at checkout.

5.2 EU OSS and VAT

For customers in the European Union, Red Ink Coffee participates in the One Stop Shop (OSS) VAT program. OSS enables us to collect, report, and remit VAT on cross-border digital services and e-commerce sales to EU residents. Your VAT rate is calculated based on your EU country of residence at the time of purchase.

If you provide a valid EU VAT number as a business customer, you may qualify for a reverse-charge mechanism under OSS. In such cases, you must enter your correct VAT number during checkout.

5.3 Accepted Payment Methods

Red Ink Coffee accepts major international payment methods, including but not limited to:

Visa, Mastercard, American Express, and other credit cards
Debit cards
Secure digital wallets (Apple Pay, Google Pay, etc.)
Stripe as the primary payment processor
Other providers as listed on the checkout page

We do not store your complete credit or debit card numbers directly on our servers. Payment details are securely processed by Stripe and other PCI DSS–compliant third-party processors.

5.4 Invoicing and Receipts

After a successful transaction, you will receive an email confirmation with a receipt or invoice showing:

The amount charged
Currency used
Product or service purchased
Applicable taxes
Our business details for your records

If you require a more formal invoice for accounting or VAT purposes, you may request it by contacting us through the details in Section 20.

5.5 Refunds, Cancellations, Rescheduling, and Chargebacks
Refunds may be available depending on the product, service, or event purchased, and the specific circumstances. For example:

Course fees and event tickets may be refundable within a statutory cooling-off period, subject to local consumer law (for example, the EU 14-day withdrawal right).
Digital downloads and e-learning products are generally non-refundable once accessed or downloaded, unless they are defective or otherwise required to be refunded by mandatory law. For clarity, once you have accessed or started any digital download or e-learning product, you will not be entitled to a refund except where mandatory consumer law requires it.
Subscriptions may be cancelled in line with the rules for recurring payments described below.
You may request to reschedule your booking for an event or course if there is space available, subject to reasonable notice and Red Ink Coffee’s discretion.
Where events involve high-risk activities (such as travel, sports, or physically demanding programs), participants may be required to sign a waiver or obtain appropriate insurance coverage, which will be clearly described during the booking process.

Chargebacks should only be initiated with your payment provider if you have a legitimate reason, such as confirmed fraud. Filing a false or unjustified chargeback may result in suspension of your account.

Please review our detailed cancellation and refund policy published on the Platform for product-specific details. Local mandatory consumer refund rights will always take precedence over these platform rules wherever they apply, even if not fully repeated here.

5.6 Subscription Renewals and Cancellation

Some Red Ink Coffee services, including certain courses or memberships, may operate on a subscription basis. In those cases:

The billing frequency (monthly, yearly, etc.) will be clearly displayed during checkout.
You authorize Red Ink Coffee to charge your chosen payment method automatically at each renewal date, until you cancel.
You may cancel subscriptions at any time by following the cancellation instructions in your account settings.

Cancellation will prevent future charges but does not generally result in a refund for past billing periods, unless required by local law, unless required by local law or specified in the product description.

5.7 Payment Failures

If a payment attempt fails or your payment method is declined, Red Ink Coffee may:

Retry the payment automatically
Notify you by email to update your payment method
Suspend or limit your access to the purchased products or services until payment is resolved

You remain responsible for all unpaid amounts and any applicable collection costs, where permitted by law.

5.8 Currency Conversion

If you choose to pay in a currency other than your home currency, your bank or payment provider may charge conversion fees or apply an exchange rate beyond our control. Red Ink Coffee is not responsible for those third-party currency conversion charges.

5.9 Fraud Prevention

To protect the Platform, its participants, and its mission, Red Ink Coffee reserves the right to review, delay, or decline any transaction if we reasonably suspect fraud, unauthorized use, or violation of these Terms. We may request additional verification before accepting your payment.

Your cooperation with such requests is mandatory to finalize your order.

5.10 Notices Regarding Pricing

Prices, promotions, discounts, and bundled offers may change without notice except where required by law. If you have an ongoing subscription, we will provide you with reasonable advance notice of any material price increase — typically at least 30 days in advance — by email or through your account dashboard, giving you the opportunity to cancel before the new pricing takes effect

6. Events & Bookings

6.1 Booking Procedures

Red Ink Coffee offers events, workshops, courses, and in-person or online gatherings through its Platform. To participate in these events, you must complete the booking process, which may include:

Selecting your event and preferred date
Choosing a pricing tier (e.g., Sustainable, Supporter, Solidarity)
Providing accurate participant details
Agreeing to any event-specific policies displayed at checkout
Completing payment, if applicable

Bookings are considered confirmed once you receive a booking confirmation email from Red Ink Coffee.

6.2 Tiered Pricing and the Pay-It-Forward Fund

Red Ink Coffee supports equitable access through a tiered pricing model:

Sustainable Tier: standard price, covering the true cost of participation
Supporter Tier: higher price, which helps fund Pay-It-Forward opportunities for others
Solidarity Tier: subsidized price or free participation for individuals with limited financial means

Eligibility for Solidarity pricing may be subject to an application process, including self-attestation of need or, in rare cases, further verification.

Funds collected through the Supporter Tier go directly into the Pay-It-Forward Fund, which is then used to provide Solidarity access or scholarships.

Red Ink Coffee reserves the right to adjust tiered pricing and availability for future events, but will honor bookings already confirmed.

6.3 Attendance Rules

By booking an event, you agree to follow:

Any site-specific safety regulations (for example, fire codes, accessibility routes, COVID-19 rules, or other public health measures)
The Red Ink Coffee Community Standards in Section 12
Reasonable instructions from event facilitators, trainers, or organizers
Any house rules of third-party venues where events are hosted

Failure to follow these rules may result in removal from the event without refund.

6.4 Cancellation, Rescheduling, and Refunds

If you need to cancel your booking, the following rules apply:

You may cancel within a defined cooling-off period (typically 14 days in the EU) and receive a full refund, unless you have already attended the event or accessed course materials.
After the cooling-off period, refunds are granted at Red Ink Coffee’s reasonable discretion, based on costs already incurred and event capacity, unless mandatory law states otherwise
You may request to reschedule your booking, if availability permits, by contacting us at the address in Section 20. We will make reasonable efforts to accommodate your rescheduling request, but cannot guarantee availability.
If Red Ink Coffee cancels or reschedules an event, we will notify you as soon as reasonably possible and offer either:
- a refund of amounts paid, or
- a transfer of your booking to another date or similar event.
We will not be responsible for any travel, accommodation, or other indirect costs you may have incurred due to cancellation or rescheduling, except as required by mandatory consumer law.
For events involving high-risk activities (such as travel, sports, or physically demanding programs), you may be required to sign a waiver or obtain suitable insurance coverage, which will be clearly described during the booking process.

6.5 Force Majeure Events

If an event cannot proceed due to circumstances beyond our reasonable control (such as natural disasters, government restrictions, pandemics, wars, or other emergencies), Red Ink Coffee may:

Reschedule the event
Offer an alternative event or format (for example, moving from in-person to online)
RRefund you, minus reasonable, documented expenses already incurred

We will communicate such changes promptly and fairly, keeping participant well-being as our highest priority.

6.6 Transfers of Bookings

Unless otherwise specified, event bookings are personal to you and may not be transferred or resold to another person without Red Ink Coffee’s prior written approval. If you wish to transfer a booking to someone else, you must contact us and comply with any applicable verification requirements.

Unauthorized transfers or resale of bookings may result in cancellation without refund and permanent suspension of your account.

6.7 Event-Specific Policies

Certain events may have additional rules or requirements, for example:

Required safety equipment
Consent for photo or video recording
Participation waivers
Insurance coverage (in the case of high-risk travel or sports activities)

Such event-specific policies will be displayed clearly during the booking process and form part of these Terms. You agree to review them before confirming your booking.

6.8 Participant Behavior

All participants are expected to conduct themselves respectfully and in alignment with Red Ink Coffee’s Community Standards (Section 12). You agree not to:

Disrupt the event
Harass, harm, or endanger other participants, trainers, or staff
Violate safety protocols
Engage in discriminatory, abusive, or illegal behavior

Failure to comply with these expectations may result in removal from the event and/or suspension of your account, with no refund.

6.9 Confirmation and Notices

Red Ink Coffee will send booking confirmations, event updates, and any relevant instructions to the email you provide. It is your responsibility to monitor your inbox and ensure you have the latest event information.

If you do not receive a confirmation within a reasonable time, you should contact Red Ink Coffee promptly to verify your booking status.

7. Intellectual Property

7.1 Copyright Ownership

All intellectual property appearing on the Red Ink Coffee Platform — including but not limited to text, images, videos, course materials, logos, branding, illustrations, audio, design elements, layout, documentation, downloadable resources, and all related content — is the property of Red Ink Coffee, The Place Katowice, or its licensed partners, unless otherwise expressly stated.

These works are protected by international copyright conventions, domestic copyright laws in multiple jurisdictions, and applicable treaties. Unauthorized copying, redistribution, or commercial use is strictly prohibited without prior written permission.

7.2 Licensing of The Better Coffee Materials

The Better Coffee Standard, Curriculum, Trainer Pathway, and any related guides, frameworks, or visual identity elements are licensed to qualified Trainers, The Places, and authorized participants under a non-exclusive, revocable license. This license is subject to:

Adherence to The Better Coffee values and community standards
Compliance with these Terms
Payment of applicable licensing fees where relevant
Observance of territorial or sectoral licensing restrictions described in licensing documents

Licenses do not grant you ownership of any part of The Better Coffee system, but allow you to use it in good faith and for approved educational, professional, or cooperative purposes.

7.3 Use of Logos, Trademarks, and Branding

All Red Ink Coffee and The Better Coffee names, logos, trademarks, design marks, and brand elements are legally protected. You agree not to:

Modify, imitate, or counterfeit these marks
Use them in a way that suggests an official partnership or endorsement without permission
Include them in your own advertising, promotional materials, or events without explicit written approval

Authorized licensees of The Better Coffee may display an official licensed Trainer or licensed The Place logo, following branding guidelines provided by Red Ink Coffee.

7.4 Envato and Similar Licensed Assets
Some design elements, photographs, videos, icons, and fonts used on the Platform may have been purchased or licensed through Envato or similar third-party marketplaces. These elements are licensed to Red Ink Coffee under their respective license agreements, which do not grant you any rights to reuse, copy, resell, or modify them outside the Platform or your personal, non-commercial enjoyment of the Platform’s offerings to the extent permitted by law.

If you wish to reuse any such licensed content beyond the Platform, you must purchase a separate license directly from the asset provider.

7.5 Prohibition on Unauthorized Resale

You may not resell, sublicense, reproduce, or redistribute any part of the Platform’s materials, courses, e-learning resources, or publications in any form, physical or digital, without explicit prior written consent.

This prohibition includes but is not limited to:

Sharing login credentials to allow unauthorized users to access paid courses
Downloading and distributing videos or course files
Selling the Red Ink Coffee Curriculum or The Better Coffee Standard in whole or in part

7.6 DMCA and Takedown Requests

If you believe that material on the Platform infringes your copyright, you may submit a takedown notice under the Digital Millennium Copyright Act (DMCA), or equivalent frameworks in other jurisdictions. Please include:

A detailed description of the alleged infringement
Proof that you own the copyrighted work or are authorized to act on behalf of the owner
Your contact information
A sworn statement of good faith and accuracy

Submit takedown notices to the contact details provided in Section 20. We will review such claims in good faith and respond in accordance with applicable law.

7.7 User-Generated Content Ownership

When you contribute User-Generated Content (such as blog posts, comments, testimonials, or event photos), you retain ownership of your content. However, you grant Red Ink Coffee a worldwide, royalty-free, sublicensable license to:

Use, reproduce, adapt, distribute, and publicly display that content on the Platform
Showcase it for promotional, educational, or documentation purposes
Translate it or modify it for clarity, formatting, or accessibility

You may revoke this license by deleting your content (where feasible) or submitting a written removal request to Section 20’s contact address, unless it is incorporated into an irreversible publication or collaborative material.

7.8 Intellectual Property Enforcement

Red Ink Coffee reserves all rights not expressly granted in these Terms. We will take appropriate action, including legal remedies, against anyone who violates or attempts to violate our intellectual property protections. This may include account suspension, legal action, or reporting to relevant authorities.

8. Content & User Submissions

8.1 User-Generated Content Overview

The Red Ink Coffee Platform may offer opportunities for you to contribute content, including but not limited to:

Comments on blog posts
Reviews or testimonials
Suggestions and feedback
Photos or videos shared during events
Contributions to discussion boards or The Coffee Table forums
Submissions for collaborative publications or case studies

Collectively, these are called “User-Generated Content.”

8.2 Your Responsibilities

By submitting any User-Generated Content, you agree that:

You own or have secured all necessary rights, licenses, and permissions to share that content
Your content is lawful, respectful, and does not infringe on any intellectual property, privacy, or publicity rights of others
Your content does not contain viruses, malicious code, or harmful software
You will not post content that is abusive, harassing, defamatory, discriminatory, violent, obscene, or otherwise prohibited by these Terms or any local laws

You remain solely responsible for any content you post, upload, or distribute.

8.3 Grant of License to Red Ink Coffee

By submitting User-Generated Content, you grant Red Ink Coffee a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to:

Use, reproduce, modify, adapt, publish, translate, distribute, and display such content
Incorporate it into Red Ink Coffee materials for promotional, educational, or documentation purposes
Share it across The Better Coffee network and The Places where relevant
Translate or format it for accessibility and clarity

This license enables us to highlight the contributions of participants and to build collective knowledge while respecting your original authorship.

8.4 Moderation and Review

Red Ink Coffee reserves the right, but does not assume the obligation, to:

Moderate, edit, or remove User-Generated Content at its discretion
Block or restrict content that is illegal, harmful, or inconsistent with these Terms or the Community Standards in Section 12
Suspend or terminate accounts that repeatedly violate content policies

Moderation may include automated tools, human review, or a combination of both, with appeals available through the process described in Section 20.

8.5 Prohibited Content

You agree not to post or submit any content that:

Infringes intellectual property, including copyrights or trademarks, of others
Defames or harasses individuals or groups
Promotes hate speech, discrimination, or violence
Promotes, encourages, or depicts self-harm or suicide
Contains sexual or pornographic material inappropriate for a broad educational audience
Includes malicious code, spam, or commercial advertisements without prior consent
Misrepresents your identity or falsely implies affiliation with Red Ink Coffee or The Better Coffee
Violates any applicable laws or regulations

Violation of this clause may result in immediate removal of the content and possible account termination.

8.6 Reporting Inappropriate Content

If you see User-Generated Content that you believe violates these Terms, you should report it to Red Ink Coffee using the contact methods in Section 20. Please include:

A description of the content and where it appears
The reason you believe it violates the Terms
Any supporting evidence or context

We will review such reports promptly and take action as needed to protect the community.

8.7 Rights Reserved

Red Ink Coffee reserves all rights to protect its mission, platform integrity, and participants. We may:

Retain backups of removed or moderated content for legal compliance
Cooperate with law enforcement if required
Use aggregated, anonymized data about User-Generated Content to improve the Platform

Nothing in this section limits Red Ink Coffee’s rights to pursue further legal remedies for serious violations.

9. Privacy & Data Protection (Global Compliance)

9.1 Commitment to Privacy

Red Ink Coffee is committed to respecting your privacy and protecting your personal data in compliance with global data protection laws, including but not limited to:

The General Data Protection Regulation (GDPR, EU)
The UK Data Protection Act and UK GDPR
The California Consumer Privacy Act (CCPA/CPRA, US)
The Personal Information Protection and Electronic Documents Act (PIPEDA, Canada)
The Australian Privacy Principles (APPs)
The Brazilian LGPD
Any other applicable laws in your jurisdiction

We aim for transparency, fairness, and accountability in how your data is handled, with the highest respect for your fundamental rights.

9.2 Types of Data Collected

We may collect and process the following categories of personal data:

Identification data (name, email address, phone number)
Demographic data (country, language preference)
Billing and transaction data (billing address, payment method, transaction details — processed securely through third parties)
Account data (username, password, preferences)
Event participation data (courses attended, certifications achieved, surveys completed)
Communication data (support requests, chat messages, feedback)
Technical data (IP address, device type, browser type, operating system, usage logs, cookies)
Images, videos, or audio recordings submitted by you or captured during events, where permitted by law

9.3 Purposes of Processing

We process your personal data for legitimate and lawful purposes, including:

Registering and maintaining your account
Processing purchases, bookings, and payments
Providing access to events, courses, and The Coffee Table
Verifying your identity and eligibility
Communicating updates, confirmations, and changes
Sending marketing or promotional materials, if you consent or if allowed under a soft opt-in framework
Improving and personalizing the Platform
Fulfilling legal and regulatory obligations
Protecting the security, safety, and integrity of the Platform

9.4 Cookies and Tracking Technologies

Red Ink Coffee uses cookies and similar technologies to:

Ensure technical functionality of the Platform
Enable account logins and secure sessions
Remember your preferences
Analyze site traffic and measure performance
Personalize recommendations

You can manage cookie preferences through your browser or our cookie consent tool, and you may withdraw consent at any time, although certain cookies are essential to operate the Platform properly.

9.5 Data Retention

Red Ink Coffee retains personal data for as long as necessary to fulfill the purposes described in these Terms, unless a longer retention is required or permitted by applicable law. Retention periods may vary depending on:

Legal recordkeeping requirements
Tax or accounting obligations
Dispute resolution or enforcement needs
Ongoing subscription or licensing contracts

When no longer needed, data is securely deleted or anonymized in line with best practices.

9.6 Data Sharing and Sub-Processors

We may share your personal data with trusted third parties that help us deliver services, including:

Payment processors (e.g., Stripe)
Web hosting and infrastructure partners (e.g., WIX, cloud providers)
Email and communication platforms
Trainers or facilitators delivering The Better Coffee programs
Professional advisors (e.g., legal, accounting)
Authorities or regulators, where required by law

These parties act as data processors under contracts that ensure they protect your data to standards equal or stronger than ours.

We do not sell your data to third parties.

9.7 Cross-Border Transfers

Given our global mission, your data may be transferred to or stored in countries other than your own, including countries outside the EU/EEA. Where this happens, Red Ink Coffee ensures:

Adequate safeguards are in place, including standard contractual clauses
Data is protected to a standard equivalent to GDPR
You have clear information about where and why such transfers occur

9.8 Children’s Data

Red Ink Coffee does not knowingly collect data from children under 13 years of age, in compliance with COPPA (US) and similar laws. If you believe a child’s data has been submitted without proper consent, please contact us immediately to request its removal.

9.9 Data Breach Notification

Red Ink Coffee maintains strong security systems and protocols to protect your data. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:

Notify you without undue delay
Provide details of the nature of the breach and affected data
Explain measures taken to contain the breach
Notify relevant supervisory authorities as required by law

9.10 Your Rights and Requests

Depending on your jurisdiction, you may have rights to:

Access a copy of your personal data
Correct inaccurate or outdated data
Erase data (“the right to be forgotten”)
Restrict or object to certain types of processing
Receive your data in a portable format
Withdraw consent for marketing
Lodge a complaint with a data protection authority

You can exercise these rights by contacting Red Ink Coffee via the contact methods described in Section 20. We will verify your identity before fulfilling your request, and we will respond within legally required timeframes.

9.11 Additional Regional Notices

We include additional notices to meet region-specific laws, including but not limited to:

GDPR Article 13–14 information for EU users
UK Data Protection Act compliance statements
CCPA “Do Not Sell or Share My Personal Information” link for California users
PIPEDA principles for Canadian users
APPs statements for Australian users
LGPD transparency for Brazilian users

These notices will be made available via a dedicated Privacy Policy, which forms part of these Terms.

9.12 Contact

Questions or concerns about how we use your data should be directed to the contact channels in Section 20. We encourage you to reach out proactively so we can help address any privacy concerns.

10. Accessibility & Non-Discrimination

10.1 Commitment to Accessibility

Red Ink Coffee is committed to making its Platform, events, courses, and materials accessible to the broadest possible audience, regardless of ability, disability, or assistive technology. We support the principles of the:

Americans with Disabilities Act (ADA, US)
Equality Act 2010 (UK)
European Accessibility Act (EU)
Web Content Accessibility Guidelines (WCAG) 2.1 or higher
Any other applicable regional accessibility frameworks

We believe coffee education and participation should be inclusive, dignified, and equitable for all.

10.2 Digital Accessibility Standards

Red Ink Coffee strives to meet or exceed recognized best practices, including:

Text alternatives for non-text content
Keyboard navigability for all interactive features
Consistent site structure and semantic markup
Captioning or transcripts for multimedia content
Color contrast aligned with WCAG guidelines
Reasonable accommodations for online learning tools, including The Coffee Table

We test features across a variety of browsers, devices, and screen readers to improve user experiences for participants with disabilities.

10.3 Physical Venue Accessibility

For in-person events or programs, Red Ink Coffee and its licensed Trainers or The Places commit to:

Hosting events in wheelchair-accessible spaces where feasible
Providing advance notice of venue accessibility features (e.g., lifts, ramps, accessible toilets)
Allowing personal assistants or carers to accompany participants at no additional cost, where permitted by law
Complying with applicable fire and safety codes, including emergency evacuation accommodations

If an event cannot be hosted in an accessible venue, we will offer alternative participation options (such as online attendance) whenever reasonably practical.

10.4 Requests for Accommodation

If you have accessibility needs, you are encouraged to contact Red Ink Coffee in advance of participation. We will make reasonable efforts to accommodate:

Mobility aids
Hearing or visual support needs
Sensory or neurodivergent requirements
Other accommodations as consistent with local non-discrimination laws

All requests will be handled confidentially, with dignity, and without unnecessary documentation demands.

10.5 Non-Discrimination Policy

Red Ink Coffee does not tolerate discrimination, harassment, or exclusion on the basis of:

Race or ethnicity
Gender or gender identity
Sexual orientation
Religion or belief
Disability
Age
National origin
Socioeconomic status
Language
Any other protected class under applicable law

We expect participants, Trainers, and The Places to uphold these principles, both on the Platform and during in-person or hybrid events.

Violation of this policy may result in suspension or termination of participation, up to and including permanent account deactivation.

10.6 Reporting Discrimination or Inaccessibility

If you believe you have experienced discrimination or barriers to accessibility on the Red Ink Coffee Platform or during an event, you should report it to us using the contact information in Section 20. Please include:

A description of the issue
The date and location (if in-person)
Any supporting details or witnesses

We will investigate promptly, with respect, and take action to address the problem, consistent with applicable anti-discrimination and accessibility laws.

10.7 Continuous Improvement

Red Ink Coffee recognizes that accessibility and inclusion are dynamic and evolving. We commit to:

Periodic audits of our Platform against WCAG standards
Gathering participant feedback about accessibility experiences
Training staff and trainers on accessibility best practices
Updating policies, tools, and processes as needed

If you wish to participate in our accessibility advisory or testing programs, please contact us to express interest.

11. Community Standards & Code of Conduct

11.1 Purpose

Red Ink Coffee exists to build a community grounded in dignity, transparency, solidarity, ecological responsibility, and radical honesty. These Community Standards define the behavior expected of all Users, Participants, Trainers, and visitors to The Places or the Platform. They apply whether interactions are online, in-person, or through any affiliated channels.

11.2 Core Principles

All members of the Red Ink Coffee ecosystem agree to uphold these shared values:

Respect: Treat every person with kindness, patience, and dignity.
Non-violence: Do not threaten, harm, or encourage harm against others.
Inclusion: Welcome people of diverse backgrounds, perspectives, and experiences.
Transparency: Communicate clearly and honestly in all interactions.
Accountability: Take responsibility for mistakes, learn from them, and repair harm where possible.
Collective Care: Protect the community’s well-being, not just individual interests.

11.3 Prohibited Conduct

You agree not to engage in any of the following while participating on the Platform, in events, or through The Places:

Harassment, intimidation, or bullying
Hate speech, discrimination, or incitement of violence
Content that promotes, encourages, or depicts self-harm or suicide
Fraud, scamming, or misleading commercial offers
Unauthorized promotion of products, services, or political campaigns
Sharing offensive, pornographic, or violent material
Infringing on the intellectual property of others
Disrupting events or online discussions
Circumventing bans, suspensions, or other enforcement actions
Participating in or promoting illegal activities

11.4 Trainer and Organizer Standards

Trainers, event organizers, and The Places agree to:

Foster a safe, respectful environment for all participants
Comply with all event safety, accessibility, and legal requirements
Encourage open dialogue and challenge harmful ideas without personal attacks
Promptly address any reports of misconduct
Maintain The Better Coffee values in how they teach, moderate, and communicate

Failure to uphold these Trainer and Organizer standards may result in suspension or revocation of licenses and credentials under the Better Coffee Trainer Pathway.

11.5 Reporting Violations

If you witness or experience a violation of these Community Standards, you should report it to Red Ink Coffee through the methods described in Section 20. Please include:

A description of the issue
Relevant dates and participants involved
Any supporting documentation, screenshots, or evidence

Reports will be handled confidentially, and we will not retaliate against anyone who reports misconduct in good faith.

11.6 Investigation and Enforcement

Red Ink Coffee will investigate credible reports of Community Standards violations, taking into account:

The severity of the behavior
Whether the violation was intentional or reckless
The safety of other participants
Any previous history of misconduct

Enforcement actions may include:

Warnings
Temporary or permanent bans
Removal from events or workshops
Revocation of licenses or certifications
Reporting to law enforcement, if required by law

11.7 Appeals

If you believe a Community Standards enforcement action against you was unjust, you have the right to submit an appeal. Appeals should be sent in writing to the contact information in Section 20 and include:

Your account name
The reason you believe the enforcement was unfair
Any relevant supporting facts or evidence

Red Ink Coffee will review all appeals fairly and respond within a reasonable timeframe, typically within 30 days.

11.8 Continuous Review

Community norms evolve. Red Ink Coffee will periodically review these Community Standards with input from Users, Trainers, and community advisors, updating them as needed to reflect new challenges, opportunities, or values.

12. Disclaimers & Limitations of Liability

12.1 General Disclaimers

Red Ink Coffee provides its Platform, events, products, courses, and all related materials on an “as is” and “as available” basis, without any warranties or guarantees of any kind, whether express or implied, except as otherwise required by applicable consumer law.

We do not warrant that:

The Platform will always be available, secure, uninterrupted, or error-free
Information, materials, or content provided will be accurate, reliable, or up-to-date at all times
Events, courses, or other experiences will meet your personal expectations or goals

Any reliance you place on the information made available through the Platform is strictly at your own risk.

12.2 Educational and Informational Use

All educational and informational content provided by Red Ink Coffee, including The Better Coffee Curriculum, Trainer Pathway, or The Coffee Table e-learning, is for general knowledge-sharing purposes only. It does not constitute professional, legal, nutritional, or medical advice, unless explicitly stated otherwise.

You are responsible for evaluating and applying any information in your own professional or personal context. Red Ink Coffee shall not be liable for any decisions you make based on Platform information.

12.3 Third-Party Content and Links

The Platform may contain links to third-party websites, resources, or services. Red Ink Coffee is not responsible for:

The content, accuracy, or legality of third-party resources
Any damages or losses caused by your use of third-party platforms
Availability of linked resources

Third-party links do not imply endorsement unless we explicitly say so. You access them at your own discretion and under their terms.

12.4 Limitation of Liability

To the fullest extent permitted by law, Red Ink Coffee, its owners, affiliates, staff, Trainers, contractors, or licensors shall not be liable for any:

Indirect, incidental, consequential, or punitive damages
Loss of profits, revenue, savings, data, or goodwill
Personal injury or property damage related to participation in events or courses
Unforeseeable damages that could not reasonably have been prevented even with due care

This applies whether the claim is based in contract, negligence, strict liability, or otherwise.

Where local law does not allow such limitations, we will comply with mandatory protections. Nothing in these Terms excludes or limits liability for death or personal injury caused by gross negligence or intentional misconduct.

12.5 Consumer Rights

These disclaimers do not override any mandatory consumer protections that apply to you under the law in your country of residence. For example, if local law guarantees a right to withdraw from digital purchases within a cooling-off period, or to receive non-defective goods, those rights still apply.

12.6 Force Majeure

Red Ink Coffee shall not be liable for failure or delay in fulfilling its obligations where such failure or delay is due to causes beyond its reasonable control, including but not limited to:

Natural disasters
Government actions
Pandemics or health emergencies
Strikes or labor disputes
Internet service outages
War, conflict, or civil unrest

In such events, Red Ink Coffee will make reasonable efforts to resume services as soon as practicable.

12.7 Indemnification

You agree to defend, indemnify, and hold harmless Red Ink Coffee, its owners, affiliates, staff, Trainers, and licensees from any claims, liabilities, damages, costs, or expenses (including reasonable attorney fees) arising from or related to:

Your violation of these Terms
Your misuse of the Platform
Your violation of third-party rights
Content you submit or share that breaches the law or others’ rights

This indemnity survives termination of your relationship with Red Ink Coffee.

12.8 No Waiver

If Red Ink Coffee does not enforce any right or provision under these Terms immediately, that does not mean we waive the right to enforce it later.

12.9 Severability

If a court or authority decides that any part of these Terms is invalid or unenforceable, the rest of the Terms will continue to apply, and the invalid portion shall be interpreted in a way most closely reflecting its original intent.

13. Termination & Suspension

13.1 Termination by User

You may terminate your relationship with Red Ink Coffee at any time by:

Closing your account through your account settings
Sending a written termination request to the contact address in Section 20

Termination of your account means you will no longer have access to:

Booked events or courses (unless legally required to continue access)
Subscription benefits
Stored account data or personal settings

We recommend downloading any personal data or receipts before closing your account.

13.2 Termination by Red Ink Coffee

Red Ink Coffee reserves the right to suspend, restrict, or permanently terminate your account and/or participation in its programs or events if you:

Violate these Terms
Violate any licensing or trainer agreements
Engage in fraud, harassment, or other prohibited conduct
Cause harm or risk to the community
Misuse the Platform, including hacking or data manipulation
Fail to pay required fees or charges

In these cases, we may, but are not obliged to, provide prior notice.

13.3 Consequences of Termination

When your account is terminated, either by you or by Red Ink Coffee:

Your right to use the Platform immediately ceases
Access to any purchased materials, courses, or community participation tools may end
Any data we are not legally required to keep will be deleted or anonymized in accordance with our data retention policy
Previously issued certificates or participation acknowledgments may become invalid if tied to a revoked license or disqualified Trainer status

13.4 Refunds Upon Termination

Refunds after termination are handled in accordance with Section 5 (Purchases & Payments) and any relevant cancellation policies. Generally, no refunds will be provided for periods already used, unless required by mandatory local law.

13.5 Appeals

If your account is terminated or suspended by Red Ink Coffee, you have the right to submit an appeal as described in Section 20. Appeals should include:

Your account name
The reason you believe the termination was unfair
Any evidence to support your case

Red Ink Coffee will review all appeals in good faith and respond within a reasonable timeframe, usually 30 days.

13.6 Data Preservation After Termination

We may retain certain data after termination if:

Required by law (for example, financial records)
Necessary for dispute resolution or legal defense
Relevant to fulfilling our legitimate interests under applicable law

Data no longer required will be deleted or anonymized.

13.7 Re-registration

Red Ink Coffee reserves the right to reject new registration requests from Users whose accounts were previously terminated for serious or repeated violations of these Terms.

14. Governing Law & Jurisdiction

14.1 Applicable Law

These Terms, and any disputes or claims arising from or relating to them, shall be governed by and interpreted in accordance with the laws of:

Poland, as the headquarters of The Place Katowice, for Red Ink Coffee’s internal operations and ownership structures
European Union laws, including consumer protection and e-commerce directives, where applicable to EU residents
Other national consumer protection laws, where mandatory local rights apply to Users in their country of residence

If a mandatory provision of local law conflicts with these Terms, your local law will apply to the extent required, and the remainder of these Terms will remain enforceable.

14.2 Jurisdiction

For Users based within the European Union, you may bring legal proceedings in the courts of your habitual residence. For all other Users, you agree that any disputes will be subject to the exclusive jurisdiction of the competent courts of Poland, without prejudice to mandatory consumer rights in your country of residence. In the event of a conflict between the laws of Poland and local consumer protection laws, the mandatory local consumer protection laws will prevail, but only to the extent they cannot be waived under applicable law.

14.3 Alternative Dispute Resolution

Red Ink Coffee encourages informal resolution of disputes whenever possible. Before taking formal legal action, you agree to:

First contact Red Ink Coffee via the contact methods in Section 20
Attempt good-faith negotiations for at least 30 days

If no agreement is reached, you may pursue formal legal remedies.

Additionally, you may have the right to submit complaints to alternative dispute resolution (ADR) bodies or online dispute resolution (ODR) platforms such as the EU’s ODR portal (ec.europa.eu/odr).

14.4 Class Action Waiver

To the fullest extent permitted by applicable law, you agree not to bring or participate in any class action, collective, consolidated, or representative proceeding against Red Ink Coffee. Disputes must be resolved individually unless otherwise prohibited by your local law.

14.5 Language

These Terms shall be interpreted in English. If any translation exists, the English version will prevail in case of conflict, unless required otherwise by mandatory law.

15. Changes to These Terms

15.1 Right to Modify

Red Ink Coffee reserves the right to amend, update, or modify these Terms of Use, including related policies such as the Privacy Policy or Community Standards, at any time, to:

Reflect changes in the law
Incorporate new features or services
Improve user protection or clarity
Respond to feedback from regulators or Users

Such modifications will take effect only after they are published on the Platform, except where mandatory law requires advance notice or consent.

15.2 Notice of Changes

For material changes that significantly affect your rights or obligations under these Terms, Red Ink Coffee will:

Provide clear notice via email to the address linked to your account (if you have one)
Post a prominent notice on the Platform home page
Summarize the changes in clear, plain language

Where required by law (for example, under GDPR or CCPA), Red Ink Coffee will also seek renewed consent for changes affecting data use.

15.3 User Responsibility

It is your responsibility to review the most current version of these Terms, which will always be available on the Platform. If you continue to use the Platform after changes become effective, you are deemed to have accepted the modified Terms.

If you do not agree with any updates, you must stop using the Platform and, if applicable, close your account as described in Section 13.

15.4 Historical Versions

For transparency and record-keeping, Red Ink Coffee may archive past versions of these Terms and make them available upon request. Requests can be submitted via the contact information in Section 20.

15.5 Dispute on Changes

If you disagree with a change to these Terms and believe it materially harms your rights in a way that cannot be reasonably resolved, you may escalate the issue as follows:

First, contact Red Ink Coffee within 30 days of the change taking effect
Explain why you believe the change is unfair or unenforceable
Request a discussion or mediation in line with Section 14’s Alternative Dispute Resolution

If no solution is reached, you retain all rights under mandatory law to challenge the new Terms in court or via a consumer protection authority.

16. Notices & Communication

16.1 Official Notices

Red Ink Coffee will provide important notices to you regarding these Terms, your account, purchases, events, or legal rights through one or more of the following:

The email address linked to your account
A message or banner on the Platform
A push notification (if enabled)
In rare cases, by postal mail if required by law

You agree that electronic notices satisfy any legal notification requirements unless local law demands a different method.

16.2 Your Notices to Red Ink Coffee

You may send formal legal notices to Red Ink Coffee through:

The official email published in Section 20
Registered postal mail addressed to The Place Katowice, Poland (the corporate headquarters)
Other means if explicitly required by local consumer protection laws

Notices will be considered received:

On the same day, if sent by email with delivery confirmation
Three business days after posting, if sent by registered mail
Immediately upon Platform message publication

16.3 Language of Notices

All notices and communications must be in English unless otherwise required by mandatory local law.

If a translated version of these Terms or any notice is provided, the English version will control in case of conflict, except where your local law requires otherwise.

16.4 Consent to Electronic Communication

By using the Platform, you consent to receive legally required information electronically, including:

Account status updates
Subscription renewals or payment reminders
Changes to policies or Terms
Confirmation of purchases or event bookings
Security alerts or privacy breach notifications

If you withdraw this consent, Red Ink Coffee may not be able to continue providing certain services, including account-related functionality.

16.5 Updates and Platform Announcements

For non-legal communications such as newsletters, marketing, or community updates, you may manage your preferences via your account settings or unsubscribe links in email messages.

Red Ink Coffee is committed to respecting your marketing preferences and privacy rights, in compliance with laws such as:

CAN-SPAM (US)
GDPR (EU)
Privacy and Electronic Communications Regulations (UK)
CASL (Canada)
Australian Spam Act

17. Entire Agreement & Interpretation

17.1 Entire Agreement

These Terms, together with:

The Privacy Policy
Community Standards
Cookie Policy
Event-specific rules
Licensing agreements (for Trainers or The Places)
Any other policies or notices referenced herein

represent the complete and exclusive agreement between you and Red Ink Coffee concerning your use of the Platform, participation in events, and other related activities.

They supersede all prior written or oral agreements, negotiations, communications, or understandings between you and Red Ink Coffee about the same subject.

17.2 No Partnership or Agency

Nothing in these Terms shall be interpreted as creating a partnership, joint venture, employment relationship, or agency between you and Red Ink Coffee, unless expressly stated otherwise in a separate written contract.

17.3 Interpretation Rules

If any portion of these Terms conflicts with another document published on the Platform, the Terms shall prevail unless explicitly stated otherwise. Headings and section numbers are for convenience only and do not affect the legal interpretation of any clause.

If the meaning of a clause is ambiguous, it should be interpreted in good faith and in favor of achieving The Better Coffee’s stated mission of fairness, transparency, and community protection.

17.4 Assignment

You may not assign or transfer your rights or obligations under these Terms to another person without Red Ink Coffee’s prior written consent.

Red Ink Coffee may assign its rights and obligations under these Terms to an affiliated entity or successor in the event of a merger, acquisition, or corporate restructuring, provided that your rights are not materially affected.

17.5 Survival

Sections of these Terms which, by their nature, should survive termination — including but not limited to confidentiality, disclaimers, intellectual property rights, limitation of liability, indemnity, and governing law — will continue to apply even after your relationship with Red Ink Coffee ends.

18. Third-Party Platforms & Integrations

18.1 Use of Third-Party Platforms

Red Ink Coffee relies on third-party platforms to deliver parts of its services, including but not limited to:

WIX (website hosting and events management)
Stripe (payment processing)
Google services (analytics, email)
Social media integrations (Instagram, Facebook, LinkedIn, YouTube)
Cloud storage or infrastructure providers

These third-party services operate under their own separate terms, conditions, and privacy policies. Your use of these services is subject to their rules, in addition to these Terms.

18.2 Responsibility for Third-Party Content

Red Ink Coffee is not responsible for:

The accuracy, completeness, or reliability of third-party content
Any harm or losses arising from your use of third-party websites, apps, or services
Changes made by third parties to their own services, which may affect your experience on the Platform

We do not guarantee continued compatibility or functionality if third-party platforms change their systems.

18.3 Integration Permissions

When you connect or integrate third-party accounts with Red Ink Coffee (for example, linking your Google or Meta profile), you:

Authorize Red Ink Coffee to access data necessary to enable the integration
Acknowledge that the third-party service provider may also collect and process data according to its own policies
Accept responsibility for managing your third-party account credentials securely

You may disconnect such integrations at any time through your account settings.

18.4 Endorsements and Recommendations

Any reference to a third-party brand, product, or service on the Platform is for informational purposes only and does not imply formal endorsement, sponsorship, or partnership unless explicitly stated.

18.5 Changes to Third-Party Services

Red Ink Coffee reserves the right to change, add, or remove integrations with third-party platforms at any time for operational, legal, or technical reasons. We will make reasonable efforts to inform you of significant changes that could impact your use of the Platform.

18.6 Data Sharing with Third Parties

Please refer to Section 9 (Privacy & Data Protection) for a complete explanation of how personal data is shared with third-party providers. Red Ink Coffee takes all reasonable steps to ensure any such data sharing meets applicable data protection and privacy laws.

19. Security & Fraud Prevention

19.1 Security Commitments

Red Ink Coffee is committed to protecting the security, confidentiality, and integrity of your data and transactions. We apply industry-standard security measures, including but not limited to:

Secure Sockets Layer (SSL) encryption for data in transit
Firewalls and intrusion detection systems
Role-based access controls for staff
Periodic penetration testing and vulnerability assessments
Monitoring for suspicious activity and unauthorized access attempts

Our partners and sub-processors are contractually required to meet these standards or stronger.

19.2 User Responsibilities
Security is a shared responsibility. You agree to:

Choose strong, unique passwords
Keep your login credentials confidential
Update your devices and browsers with the latest security patches
Report any suspected unauthorized access or security breach immediately to Red Ink Coffee
Avoid sharing your account with untrusted parties

Red Ink Coffee does not share your personal security questions or their answers with any third parties, except as strictly required by law. Red Ink Coffee cannot be held liable for losses resulting from weak passwords, password reuse, or your failure to maintain secure practices, except as required by mandatory local law.

19.3 Fraud Prevention Measures

Red Ink Coffee actively monitors its systems to detect and prevent fraud, including but not limited to:

Automated transaction checks for anomalies
Manual reviews for suspicious purchases
Verification requirements for high-risk transactions
Temporary account holds if fraud is suspected

We reserve the right to delay, refuse, or cancel transactions if we reasonably believe they are fraudulent or violate these Terms.

19.4 Phishing and Scams

Red Ink Coffee will never ask you to reveal your password, payment details, or personal data by email or instant message. If you receive a suspicious request claiming to be from Red Ink Coffee, please:

Do not respond
Do not click suspicious links
Forward the message to the security contact provided in Section 20

We will investigate and advise you of any further steps needed.

19.5 Account Recovery

If you lose access to your account, Red Ink Coffee will apply verification procedures before restoring access, which may include:

Confirming payment history
Requesting identity documentation
Asking security questions

This ensures the account is returned only to its rightful owner.

19.6 System Outages and Attacks

Red Ink Coffee cannot guarantee that its Platform will be immune to all attacks or downtime. In case of:

A system outage
Denial-of-service attacks
Data center incidents
Other cybersecurity emergencies

We will work diligently with our technical partners to restore services and secure data as quickly as reasonably possible, keeping you informed if there is any material impact.

19.7 Cooperation with Authorities

In the event of fraud, identity theft, or other criminal activities, Red Ink Coffee will cooperate with law enforcement agencies, regulators, and payment providers to support investigations and, if required, provide relevant data in accordance with applicable laws.

20. Contact & Support Information

20.1 General Contact

For any questions, concerns, or feedback about these Terms, your account, or any Red Ink Coffee services, you can contact us via:

Email: redinkcoffee@proton.me
Mail:
The Place Katowice spółka z ograniczoną odpowiedzialnością
ul. Porcelanowa 23E, 40-246 Katowice, Poland
NIP: 5242987188
KRS: 0001064520
Share capital: 5,000.00 PLN
Platform Contact Form: Available on the Red Ink Coffee website under “Contact”
Social Media: Messages through official Red Ink Coffee channels (Instagram, Facebook, LinkedIn, YouTube)

We aim to respond to general inquiries within 3–5 business days.

20.2 Legal Notices

Formal legal notices, including:

Copyright takedown requests (DMCA)
Dispute escalation
Appeals of account termination or bans
Consumer protection correspondence

must be sent in writing to:

Email: legal@redinkcoffee.com (example address, to be confirmed)
Registered Mail:
The Place Katowice spółka z ograniczoną odpowiedzialnością
ul. Porcelanowa 23E, 40-246 Katowice, Poland

Such legal notices will be considered received once confirmed by us in writing or, if by postal mail, three business days after documented delivery.

20.3 Privacy and Data Requests

For requests under data protection laws (including GDPR, CCPA, PIPEDA, LGPD, etc.) such as:

Access to personal data
Correction or deletion of data
Objections to data processing
Withdrawing consent

please write to:

Privacy Officer Email: privacy@redinkcoffee.com (example address, to be confirmed)

We will respond within the legally required timeframes, usually within 30 days, unless an extension is legally permitted.

20.4 Security Contact

If you believe you have discovered a security vulnerability, or wish to report suspected fraud, phishing, or abuse of the Platform, please contact:

Security Team: security@redinkcoffee.com (example address, to be confirmed)

We greatly appreciate responsible disclosures and will investigate all security reports in good faith.

20.5 Accessibility Requests

If you require accommodations or wish to raise accessibility feedback under Section 10, you may contact:

Accessibility Support: accessibility@redinkcoffee.com (example address, to be confirmed)

We commit to responding to accessibility requests promptly and with sensitivity to your needs.

20.6 Hours of Operation

Red Ink Coffee’s core operating hours are Monday to Friday, 9:00–17:00 Central European Time (CET), excluding Polish national holidays. Critical support channels for events or urgent incidents are monitored outside these hours whenever reasonably possible.

20.7 Contact Confirmation

For your security, Red Ink Coffee will never ask you to provide sensitive account credentials, full payment card numbers, or personal passwords via phone or standard email. If you receive such a request, treat it as suspicious and contact us immediately through a secure method listed above.

21. Artificial Intelligence & Automated Systems

21.1 Scope of AI Use

Red Ink Coffee uses artificial intelligence (AI) and automated systems to help deliver, secure, and improve its services. These systems may include:

Personalized recommendations for courses, events, and blog posts
Automated moderation of user-generated content, including reviews, comments, and forum discussions
Automated processing of routine requests, such as password resets or booking confirmations
Pattern recognition to identify fraudulent transactions or malicious activities
Analytics to understand how participants interact with the Platform and to enhance user experience

AI tools do not replace human oversight in critical decisions that affect legal or financial status, and are used to assist, not dominate, the educational and community processes of The Better Coffee.

21.2 Transparency of Algorithms

We believe algorithms should serve people, not exploit them. Therefore, Red Ink Coffee commits to transparent practices regarding significant automated decision-making. Whenever an algorithm materially influences:

Access to a service
Pricing decisions
Content moderation
Eligibility for offers or discounts

we will describe the criteria, logic, and scope in a clear, public-facing resource or in response to a legitimate user request.

We aim to balance innovation with fairness, avoiding hidden or discriminatory algorithmic biases.

21.3 Data Used to Train AI

Our internal AI systems may be trained on aggregated, anonymized data derived from Platform activity, including:

Course completion rates
Popular content
Behavioral patterns in bookings or purchases

We do not use personally identifiable data to train external or third-party AI models without explicit, freely given consent.

Where legally required, you will have the right to object to your data being included, even in anonymized datasets, for AI training purposes.

21.4 Human Oversight and Appeals

We provide human supervision of AI processes, especially for moderation, fraud checks, and participation status.

If an automated action affects your rights — for example, blocking your comment or suspending your account — you have the right to request human review and explanation.

We will handle such appeals fairly, proportionately, and in a timely manner, generally within 14 days.

21.5 User Rights to Opt Out

Where legally permitted, you may opt out of certain automated processes by contacting Red Ink Coffee support.

For example, you may choose to disable algorithmic recommendations on your profile. However, systems essential for platform security, fraud prevention, or compliance cannot be turned off.

We will make opt-out mechanisms simple, free of charge, and as transparent as technically possible.

21.6 Continuous Improvement

Red Ink Coffee commits to periodic audits of its AI and automated systems to:

Detect and correct harmful bias
Test accuracy and fairness
Gather participant feedback

We welcome suggestions from Users and the broader community about how our algorithms can serve people better.

22. Payment Processors & Financial Partners

22.1 Stripe and Other Providers

Red Ink Coffee uses Stripe and other globally recognized, PCI DSS–compliant payment processors to securely manage financial transactions. These partners also maintain compliance with:

GDPR for EU residents
UK GDPR
CCPA/CPRA for California residents
APPs (Australia)
PIPEDA (Canada)
LGPD (Brazil)

All transactions are encrypted and processed via secure protocols to protect your financial data.

22.2 Data Shared with Processors

Red Ink Coffee shares only the minimum data required to authorize and process your payments, including:

Full name
Billing address
Partial payment details (tokenized, never unencrypted card numbers)
Purchase identifiers

Payment processors handle this data under their own legal frameworks, privacy policies, and security standards.

22.3 User Rights with Respect to Payment Disputes

If you have a disagreement about a payment, you have several options:

Contact Red Ink Coffee directly through the support channels in Section 20
File a dispute or chargeback with your credit card provider or payment processor
Seek local consumer protection or legal remedies available in your country

Red Ink Coffee will cooperate with payment processors and card issuers to resolve legitimate disputes fairly and quickly, in accordance with applicable regulations.

22.4 External Payment Terms

In addition to Red Ink Coffee’s Terms, you must comply with the separate terms and acceptable use policies of the payment provider you choose. These may include:

Prohibited transaction lists
Security and identity verification
Refund rules or currency exchange policies

Red Ink Coffee is not liable for service interruptions, errors, or damages caused by payment processors, but will support you in resolving these issues whenever possible.

22.5 Cross-Border Data Transfers

Because payment processing may involve servers located in multiple jurisdictions, your payment-related data may be transferred across borders. These transfers follow strict security measures, and your rights under data privacy laws (such as GDPR standard contractual clauses) are respected.

We ensure all financial partners adhere to robust international data transfer safeguards.

22.6 Ongoing Due Diligence

Red Ink Coffee periodically reviews and audits its relationships with payment processors and financial partners to ensure they:

Meet industry-leading security standards
Respect local and global data privacy frameworks
Maintain fair dispute resolution policies

If significant changes occur, we will update this section and notify you as described in Section 18.

23. Privacy Policy Integration

23.1 Reference to Separate Policy
The Red Ink Coffee Platform’s data processing activities are governed by a dedicated Privacy Policy, which forms an integral part of these Terms. This Privacy Policy describes in greater detail:

The categories of personal data collected
The lawful bases for processing under applicable laws
How long data is retained
How data is shared with third parties
Your rights to access, correct, delete, or object to processing
Your rights to data portability or to lodge complaints

23.2 Priority of Privacy Policy
In case of any conflict between these Terms and the Privacy Policy with respect to data handling, the Privacy Policy shall prevail.

23.3 Changes to the Privacy Policy
Red Ink Coffee may update the Privacy Policy from time to time to reflect legal, technological, or operational changes. You will be notified of material changes in accordance with Section 15 of these Terms.

23.4 User Acknowledgment
By accepting these Terms, you confirm that you have also reviewed and accepted the current version of the Privacy Policy, available on the Platform and by request from the contact details in Section 20.

24. Cookie Policy & Tracking Technologies

24.1 Use of Cookies
Red Ink Coffee uses cookies and similar technologies to operate and improve the Platform, including for:

Session authentication
User preferences
Analytics
Security protections
Marketing and communications

24.2 Cookie Consent
Where required by law, Red Ink Coffee will request your consent to place non-essential cookies on your device. You may withdraw or adjust your cookie preferences at any time through our cookie banner or your browser settings.

24.3 Additional Information
Further details on the types of cookies, their purposes, and how you can manage them are described in the separate Cookie Policy, which is incorporated by reference into these Terms.

25. Data Subject Rights & Requests

25.1 Rights of Data Subjects
You have rights under applicable data protection laws to:

Access your personal data
Correct inaccurate data
Erase or restrict processing
Object to certain uses
Receive data in a portable format
Lodge a complaint with a supervisory authority

25.2 Exercising Your Rights
Requests to exercise these rights should be made using the contact methods in Section 20. Red Ink Coffee will verify your identity and respond within the time frames required by applicable data laws.

25.3 Denial of Requests
In limited cases, we may refuse a request where legally permitted, for example if it is manifestly unfounded, excessive, or conflicts with other legal obligations. In such cases, you will be notified promptly with reasons.

26. Sensitive Personal Data

26.1 Definition
Sensitive Personal Data includes data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for identification, or data concerning health or sexual orientation.

26.2 Handling Sensitive Data
Red Ink Coffee does not intentionally collect sensitive personal data unless strictly necessary for delivering a service (for example, accommodation requirements at an event for people with disabilities). Such data will only be processed with your explicit consent or where required by law.

26.3 Security Safeguards

We apply enhanced technical and organizational measures to protect sensitive personal data, in accordance with the highest global privacy frameworks. Sensitive personal data will be retained only for as long as strictly necessary to fulfill the purpose for which it was collected, unless a longer retention is required by law. In most cases, sensitive data will be reviewed for deletion or anonymization within 24 months of its initial collection, or sooner if no longer needed.

27. Automated Processing & Profiling

27.1 Scope
Certain automated processes on the Platform, including content recommendations or fraud prevention measures, may constitute “profiling” under GDPR and similar laws.

27.2 Rights Regarding Profiling
Where profiling or automated decisions produce legal or similarly significant effects on you, you have the right to:

Request human intervention
Express your point of view
Contest the decision

27.3 Transparency

Red Ink Coffee will provide clear information about automated processes upon request, and you may opt out of non-essential profiling as described in Section 21. Profiling-related data is retained only for as long as necessary to fulfill its intended purpose, typically no longer than 24 months, unless a longer retention is legally required. You may request access to any profiling records held about you, including a description of their purpose and logic, in accordance with your GDPR or equivalent data protection rights.

28. International Data Transfers

28.1 Cross-Border Transfers
Given the international scope of Red Ink Coffee, your data may be processed outside your home country.

28.2 Safeguards
Red Ink Coffee ensures that cross-border data transfers:

Comply with GDPR adequacy decisions where available
Use EU Standard Contractual Clauses (SCCs) or equivalent mechanisms if adequacy is withdrawn or no longer recognized
Are disclosed transparently in the Privacy Policy

These safeguards will continue to apply even if political changes, such as Brexit or similar shifts, affect data adequacy status in the future.

28.3 User Rights
You may request more details about the international transfer safeguards by contacting us through Section 20.

29. Data Breach Response

29.1 Our Responsibilities
In the event of a data breach that presents a high risk to your rights or freedoms, Red Ink Coffee will:

Notify you without undue delay
Describe the nature of the breach and affected data
Outline measures taken to contain and address the issue
Notify data protection authorities, if required

29.2 Your Responsibilities
You agree to promptly notify Red Ink Coffee if you suspect unauthorized access to your account or personal data, so we can investigate and take protective action.

30. Supplemental Local Privacy Rights

30.1 California Users (CCPA/CPRA)
You have the right to know what categories of data are collected, the purposes of use, and to request deletion or opt out of sale/sharing of your data. Red Ink Coffee will provide a “Do Not Sell or Share My Personal Information” link if required.

30.2 EU & UK Users (GDPR / UK GDPR)
You are entitled to GDPR protections including access, correction, erasure, and data portability rights. Complaints may be lodged with your national supervisory authority.

30.3 Canada (PIPEDA)
Canadian users have the right to access and correct their data, and to challenge compliance via the Office of the Privacy Commissioner of Canada.

30.4 Australia (Privacy Act / APPs)
Australian users may access and correct their data, and complain to the OAIC if dissatisfied.

30.5 Brazil (LGPD)
Brazilian residents may exercise the rights of confirmation, access, correction, deletion, and portability, and complain to the Brazilian data authority ANPD.

30.6 Other Jurisdictions
Where required, additional rights are described in the Privacy Policy or may be communicated individually upon request.

31. Miscellaneous & Final Provisions

31.1 Severability
If any provision of these Terms is found invalid, the remainder will remain in force, with the invalid portion interpreted to match its original purpose as closely as possible.

31.2 Entire Agreement
These Terms, together with the Privacy Policy, Cookie Policy, and any referenced documents, form the entire agreement between you and Red Ink Coffee.

31.3 Waiver
No waiver of any breach shall be deemed a waiver of future breaches unless explicitly stated in writing.

31.4 Assignment
You may not assign your rights or obligations under these Terms without our written consent. Red Ink Coffee may assign its rights to a successor or affiliate.

31.5 Governing Law & Jurisdiction
Unless otherwise required by mandatory law, these Terms are governed by the laws of Poland.

31.6 Language
These Terms are drafted in English. If translated, the English version prevails in case of conflict.

31.7 Contact
If you have questions or suggestions about these Terms or your rights, please reach out via Section 20.